Total Cost of Ownership Is the Only Honest Way to Compare

Sticker price is the wrong number. Whether it's cameras, software, or infrastructure, the honest comparison is total cost over the life of the thing. Here's why I build and buy that way.

Total Cost of Ownership Is the Only Honest Way to Compare

Total Cost of Ownership Is the Only Honest Way to Compare

The sticker price is almost always the wrong number to decide on, and almost always the only number people look at. This shows up constantly in the security side of my businesses — battery cameras that are cheaper to buy and more expensive to own, cloud storage that's free to start and a subscription forever — but it's a way of thinking that runs through everything I build. The honest comparison isn't what something costs to acquire. It's what it costs to own, over its whole life, including the costs that don't show up on an invoice.

The customer-facing versions make this concrete — PoE vs battery cameras over five years and local storage vs cloud subscriptions. This is the underlying principle.

The costs that don't show up on the sticker

Three kinds of cost hide behind a low purchase price:

Recurring cost. The cheap-to-buy thing that bills you monthly forever. A battery camera you recharge, a cloud plan you pay indefinitely, a SaaS tool with a per-seat fee that grows. The purchase price is a fraction of what you'll actually pay.

Maintenance cost. The effort and downtime of keeping the thing running. A battery that needs recharging is a recurring chore and a recurring window of the thing not working. Maintenance is a real cost even when no money changes hands, because your time and attention aren't free.

Failure cost. The price of the thing not working when it mattered. A camera that wasn't recording, a backup that hadn't run, a connection that dropped during the call that counted. This is the cost people most consistently ignore because it's probabilistic — but for anything whose whole job is reliability, it's the most important number of all.

Why I build and buy this way

When I evaluate a tool for my own operations, or design a product for a customer, the question I'm actually asking is "what does this cost to live with for the next five years," not "what does this cost today." It's why I tend to own infrastructure rather than rent it, why I'll pay more up front for something maintenance-free and reliable, and why I'm skeptical of anything that's suspiciously cheap to start and quietly expensive to keep.

It's also why I try to give customers the honest version even when the cheap-up-front option is the easier sale. Telling someone the pricier camera is actually cheaper to own is a harder conversation than just selling them the cheap one — but it's the true one, and true compounds better than easy.

That total-cost lens is one of the more consistent threads across the whole 2057 portfolio.


I'm Jesse Myers — Marine veteran, 32 years in enterprise IT, and I run 2057 Holdings, which includes Invictus Systems.

Featured image: Photo by Alberto Lung on Unsplash.